FAQs

When should I start looking for my wedding dress?

We would advise looking about a year before your big day with a view to order your dream dress approximately 9 months prior to your wedding day. This allows for your dress to arrive in plenty of time and also for alterations to be carried-out thus ensuring your gown fits you perfectly. However this is not a hard and fast rule as some of our designers do offer a rush order service so we can accommodate Brides with less of a lead time and we have many brides who order their gown 18 months prior to their special day

 

Should I book an appointment?

The boutique is run by appointment only. This ensures that we can give you the best possible customer service and ensure the team advise and assist you on choosing your dream dress. It is a special dress you’re purchasing so we want you to feel special and enjoy the experience

 

What are your opening hours?

We do not have set opening hours because we open by appointment only. Generally, Tuesday – Saturday 9.30am-5pm. We do offer evening appointments but these typically need to be booked 3-4 weeks ahead. The latest evening appointment is 6.30pm

 

Who should I bring with me to my appointment?

In our experience, listening to feedback from our brides, we would suggest 2-3 guests whose opinion you absolutely trust is an ideal number. If you bring more guests it can become quite overwhelming and somewhat confusing trying to listen to all the differing opinions. Both of our fitting rooms have seating for up to 3 guests

 

Do I need to bring anything to my appointment?

It is always helpful to see dresses that you have been viewing online or in magazines so your Pinterest board or scrap book is an ideal starting point. Please be aware that the idea you have in mind may not live up to expectation so always best to come with an open mind. In an ideal world, neutral underwear and a strapless bra, but this is not essential. Please bring shoes if you have a pair that are comfortable and the heel height you are intending to wear on the day.

Please refer to our “How to get the most out of your appointment” page for complete advice

 

How long will my appointment last?

Wedding dress consultations are 1 ½ hours. Bridesmaid appointments are 1 hour

 

What happens once I’ve chosen my dress?

We will take your measurements to determine the size required. It is a 50% deposit to confirm your order. We will then contact you once your dress has arrived at the boutique to arrange your initial fitting date

 

What happens if I intend to lose weight?

This is something we will discuss at your consultation once measurements have been taken. We would advise ordering your wedding dress based on the size you are. The seamstress can draw a dress in by approximately 2 dress sizes – depending on the designer a dress size is a difference of approximately 2 inches

 

Do you hire dresses?

Unfortunately we are unable to offer a hire service. We do have sample gowns available “off the peg” that are vastly reduced so this may be a consideration

 

Do you buy pre-loved dresses?

Unfortunately this is not a service we offer