T&Cs

These are our standard Wedding Dress Orders T&Cs:

The following Terms and Conditions apply to all purchases of products purchased from Butterfly Bridal Boutique Ltd and we advise that you read them carefully.

1. Payment
Butterfly Bridal Boutique welcomes payment by cash, direct bank transfer and the following credit and debit cards: Visa, MasterCard, Solo and Maestro.

2. Acceptance of Order
We will require our Terms and Conditions to be signed to enable us to place your order.

3. Initial Payment
At Butterfly Bridal Boutique we require 50% non-refundable initial payment to enable us to place your dress order with the designer.
This payment is non-transferable.

4. Balance Payment
The remaining balance of your order is to be settled within 7 days of us notifying you that your wedding dress is due to be couriered from the designer. Any delays in making payment could delay the shipping of your wedding dress. Please note a guideline delivery date is indicated on your order confirmation.
We will contact you to inform you when your wedding dress is due to be shipped and final payment is due. Please refer to your order confirmation prior to contacting the boutique. At the same time we will arrange a suitable date and time for you to collect your wedding dress, confirm & organise your seamstress choice if required – please see separate guideline information.

Initial to accept ……………

5. Storage
At Butterfly Bridal Boutique we offer a fully-insured storage facility @ £15.00 per month should you request your wedding dress to arrive prior to standard alteration times.

Initial to accept ……………

6. Delivery
Standard delivery times vary with each designer and all made to order gowns may take up to 24 weeks to arrive at the boutique, unless stated otherwise on your order confirmation. Please note that Christmas & Easter holidays may add several weeks to the order time. The anticipated delivery is noted on your order confirmation, however this is for guidelines only.
Butterfly Bridal Boutique accept no liability for goods that fail to arrive due to circumstances beyond our control.

7. Refunds and exchanges
Unfortunately, once your order has been placed with the designer, we are unable to cancel it. Therefore, full payment is required at the time your dress is ready to ship to Butterfly Bridal Boutique.

Initial to accept ……………

8. Size
Your size has been determined by your bust, waist and hip measurements taken at the time of ordering your wedding dress.
It is your responsibility to maintain your size. Failure to do so will be reflected in alterations and therefore attract additional alteration costs.

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9. Further Appointments
After ordering your wedding dress further appointments to try-on our sample gown are chargeable @ £30 per ½ hour payable prior to the appointment and non-refundable and non-transferable.

10. Alterations
At Butterfly Bridal Boutique, we have several seamstresses we recommend for any alterations that your wedding dress may require. Although recommended by Butterfly Bridal Boutique it is not our responsibility for the alterations that are carried-out.
Your alteration contract is between yourself and the seamstress. Any questions with regards to alterations or costs should be made direct to your chosen seamstress following your initial appointment with her.

Depending on your chosen seamstress your initial dress fitting can take place at Butterfly Bridal Boutique – Please refer to your seamstress information pack for details.

An initial fitting/collection appointment is included within your dress purchase. Any additional fitting appointments that take place at Butterfly Bridal Boutique are charged @ £30 per ½ hour and are payable at the time of the appointment.

Seamstress availability is noted in your seamstress information. Appointments requested outside of these times are chargeable @ £30 per ½ hour and payable at the time of booking.

Initial to accept ……………

11. Collection
Once your wedding dress has been removed from Butterfly Bridal Boutique it is no longer our responsibility. Therefore, please ensure you are happy with your dress upon collection.

12. Privacy Policy
We take your privacy very seriously and will treat all of your personal information in accordance with all applicable data protection laws in the UK.

BRIDE’S NAME …………………………………..

BRIDES SIGNATURE ……………………………

DATE OF SIGNATURE ………………………….